Privacy Policy

Last updated: May 2026

1. Introduction

Ujuzi Kidigitali ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our online learning platform at ujuzikidigitali.com and our mobile applications.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Full name, email address, phone number, and profile photo when you create an account.
  • Payment Information: Mobile money phone number and transaction details when you subscribe. We do not store your mobile money PIN or card details — all payments are processed securely by Snippe, our third-party payment processor.
  • Learning Data: Course enrollments, progress, quiz scores, and certificates earned.

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, and browser type.
  • Usage Data: Pages visited, features used, and interaction patterns via Firebase Analytics.
  • Crash Reports: Application crash data via Firebase Crashlytics to improve stability.
  • Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens for delivering push notifications on Android devices.

3. How We Use Your Information

  • Provide and improve our learning platform and services.
  • Process subscription payments and manage your account.
  • Track your learning progress and issue certificates.
  • Send important notifications about your account, courses, and platform updates.
  • Analyze usage patterns to improve the user experience.
  • Detect and prevent fraudulent activities and security threats.

4. Data Storage and Security

Your data is stored securely using Supabase (built on PostgreSQL) with Row-Level Security (RLS) enabled on all database tables. This ensures that users can only access their own data. We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS).
  • Secure authentication with JWT tokens and automatic session refresh.
  • HMAC-SHA256 webhook signature verification for payment events.
  • Input sanitization to prevent injection attacks.
  • Audit logging of all data modifications.

5. Third-Party Services

We use the following third-party services:

  • Supabase: Database, authentication, and file storage.
  • Snippe (snippe.sh): Payment processing for mobile money and card payments.
  • Google (OAuth): Optional Google sign-in authentication.
  • Firebase: Analytics, crash reporting, and push notifications (Android).
  • Netlify: Web application hosting.

Each third-party service has its own privacy policy, and we encourage you to review them.

6. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required by law to retain certain records (e.g., payment transaction logs).

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information via your profile settings.
  • Deletion: Request deletion of your account and associated data.
  • Portability: Request your data in a machine-readable format.
  • Opt-out: Disable push notifications via app settings.

8. Cookies and Local Storage

Our web application uses local storage and session storage to maintain your authentication state, cache preferences (such as notification settings), and improve performance. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via in-app notifications or email. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries, please contact us at: