Terms of Use
Last updated: May 2026
1. Acceptance of Terms
By accessing or using the Ujuzi Kidigitali platform ("Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Service.
2. Account Registration
To use our Service, you must:
- Be at least 18 years old.
- Provide accurate and complete registration information.
- Maintain the security of your account credentials.
- Notify us immediately of any unauthorized use of your account.
You may register using your email address and password, or through Google OAuth sign-in. You are responsible for all activities that occur under your account.
3. Subscription and Payments
3.1 Pricing
Access to our courses requires an active subscription of 20,000 TZS (~$7.50 USD) for 60 days of full access to all available courses.
3.2 Payment Methods
We accept payments via M-Pesa, Tigo Pesa, Airtel Money, Halotel Pesa, Visa, and Mastercard, processed securely through our payment partner Snippe (snippe.sh).
3.3 Subscription Cycle
Subscriptions are not auto-renewing. After 60 days, your access will pause until you make a new payment. There are no recurring charges.
3.4 Refund Policy
Due to the digital nature of our content, we generally do not offer refunds once a subscription is activated. However, if you experience technical issues preventing access, please contact us within 7 days of payment and we will work to resolve the issue or provide a refund at our discretion.
4. Content and Intellectual Property
All course content, including videos, quizzes, text materials, and graphics, is the intellectual property of Ujuzi Kidigitali or its content creators. You may not:
- Copy, reproduce, or distribute course content without authorization.
- Record, download, or screen-capture video lessons for redistribution.
- Share your account credentials with others.
- Use course materials for commercial purposes without written permission.
5. Certificates
Certificates are issued automatically upon successful completion of all modules in a course (where certificate issuance is enabled). Each certificate includes a unique certificate number (format: UKD-YYYY-XXXXX) and a QR code for verification. Certificates represent completion of the course curriculum but do not constitute accredited academic credentials.
6. Acceptable Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to other users' accounts or our systems.
- Interfere with or disrupt the Service or its infrastructure.
- Upload malicious code or content.
- Harass, abuse, or harm other users.
- Attempt to reverse-engineer the platform.
7. Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms of Use. You may also request account deletion at any time by contacting us at reply@ujuzikidigitali.com. Upon termination, your access to course content will cease immediately.
8. Limitation of Liability
Ujuzi Kidigitali is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for your subscription.
9. Changes to Terms
We may update these Terms of Use from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms. We will notify users of significant changes via in-app notification or email.
10. Governing Law
These Terms of Use are governed by the laws of the United Republic of Tanzania. Any disputes arising from these terms shall be resolved in the courts of Dar es Salaam, Tanzania.
11. Contact
For questions about these terms, contact us at:
- Email: reply@ujuzikidigitali.com
- Phone: +255 672 062 020